The process is simple and streamlined. We work on a 50% deposit basis – the initial 50% secures your production slot, with the final payment due four weeks prior to delivery. You will get a completion date for your spa upon purchase, we will organise delivery in order to meet your crane or forklift on site and off you go!
Hamilton Spas are manufactured using precast glass-reinforced concrete, delivering a polished, architectural stone finish. The Oval Mirage 022 is a solid, fully concrete structure – extensively reinforced, formulated with internal waterproofing agents, and externally sealed with a specialist waterproof coating to ensure strength, longevity, and water integrity.
We have a showroom on the Sunshine Coast QLD! 1/8 Allen street, Moffat Beach, 4551 Mon-Fri 7-3pm or We have plenty of client images on the gallery.
Hamilton Spas are between 900mm – 1200mm deep. Allowing the water level to sit just below the shoulders of an average-height adult. Bench height is 500mm.
The internal finish varies by model. Our Oval Mirage 022 features a natural raw concrete interior, offering an authentic, architectural aesthetic and allowing flexibility for custom tiling if desired. In contrast, the Glass-X range features a beautifully smooth composite glass interior, delivering a refined finish that is highly durable and resistant to chemicals, moisture, and everyday wear.
Unlike pools or inground spas, all Hamilton Spas are made in our Patent design molds with the coping included. The whole external finish is then sealed with superior GRC sealer, requiring no tiles or added coping.
Yes. Hamilton Spas come fully equiped (see below-What does the advertised price come with?) ready to install & use.
Alternatively we can deliver the spa minus the pumps & heat pump should your installer be providing their own.
Contact us for pricing.
Every Hamilton Spa comes with leading edge spa equipment.
34 x Rotating Therapy Jets Full 500mm Bench Seat
12 x Bubble Jets in Bench Seat
1x Spanet SV3-VH – Variable Heat Controller with Touchpad & 6kW Heat Element
1x Spanet SC05 – 350W SmartFlo Circulation Pump
2x Spanet SmartFlo SB20 – 2HP Single Speed Boost Pump
1x UltraZone – UV-C + Ozone Unit
1x Spanet SV SmartLink – WiFi Module
1x Spanet SmartFlo SA10 – 750W Single Speed Blower
1x PAL LED – Multi-colour Spa Light with Remote
1 x Skimmer & Filter
1 x Full Chemical start up kit
Hamilton Spas will organise delivery directly to your door. Installation costs are not included and are the responsibility of the individual installer or supplier engaged by the customer.
The following items are available as optional extras, including a hard, lockable spa cover and a floating thermal cover, both available for purchase separately or as a package!
Hamilton Polished Concrete Spas (ABN 34 625 637 023) provides the following warranties in addition to your rights under the Australian Consumer Law (ACL). Our spas come with guarantees that cannot be excluded under Australian Consumer Law. You are entitled to a replacement or refund for a major failure, and to compensation for any reasonably foreseeable loss or damage.
You are also entitled to have the goods repaired or replaced if they fail to be of acceptable quality and the failure does not amount to a major failure. The following warranties are offered in addition to your statutory rights and apply subject to the conditions and exclusions listed below.
1. Structural Warranty – 10 Years Hamilton Polished Concrete Spas warrants the structural integrity of the concrete spa shell for 10 years & Composite structure shell for 5 years from the date of delivery. This warranty covers: Major structural cracking resulting in water loss caused by defects in workmanship or materials. This warranty does not cover: Minor micro-cracking or surface crazing which does not affect structural integrity (these are normal characteristics of concrete). Cracking caused by incorrect installation, inadequate support, ground movement, or foundation failure. Damage resulting from improper handling, lifting, or on-site impact.
2. Waterproofing Warranty – 5 Years Hamilton Polished Concrete Spas warrants that the internal waterproofing membrane will remain watertight for 5 years, excluding damage caused by: Chemical misuse or incorrect water balance, Physical abrasion, impact, or modification,Incorrect installation or plumbing connection.
3. Plumbing & Jet System Warranty – 2 Years Covers: Leaks or failures in factory-installed pipework and fittings, Manufacturing defects in jet bodies and unions. Excludes: Leaks caused by improper site installation, incorrect support of plumbing, or third-party modifications.
4. Equipment Warranty – Manufacturer’s Warranty Applies All electrical and filtration equipment (pump, blower, heater, heat pump, SV controls, lighting) is covered by the original manufacturer’s warranty, including Spanet components. Hamilton Polished Concrete Spas will assist with lodging warranty claims but does not provide an independent warranty on third-party equipment. Spanet typical coverage (example): Controllers: 2 years, Pumps/Heaters: 2 years, Heat pumps: 2–3 years (model dependent)
5. Gelcoat / Surface Finish Warranty – 2 Year Covers: Peeling, blistering, or major coating failure resulting from manufacturing defects. Does not cover: Colour variation, staining, water chemistry damage, environmental exposure, or normal wear.
6. Installation Requirements (Warranty Conditions) Your warranty is valid only if the spa is: Installed on an engineered, level, and compliant foundation. Installed by a licensed builder, pool builder, or landscaper. Connected by a licensed electrician, following AS/NZS 3000. Plumbed and supported in accordance with Hamilton Spas installation instructions. Failure to follow installation guidelines may void affected portions of the warranty.
7. Care & Maintenance Conditions To maintain warranty coverage, the owner must: Maintain correct water chemistry (pH, alkalinity, sanitiser levels). Keep equipment in good working order. Clean debris from the interior shell using a soft cloth or sponge only. Avoid using harsh chemicals, solvents, or abrasive cleaners. Ensure the spa is drained and stored correctly when not in use for extended periods. Damage caused by neglect, misuse, or failure to follow care instructions is not covered.
8. Warranty Exclusions The warranty does not cover: Damage caused by incorrect installation, crane lifting accidents, or site handling. Ground movement, soil heave, concrete slab movement, or foundation failure. Chemical damage, staining, discolouration, or lime scale. Impact damage, chips, or cracks resulting from external force. Commercial use unless approved in writing. Natural variations in colour or texture inherent to concrete products.
9. How to Make a Warranty Claim All claims must be made in writing to: Hamilton Polished Concrete Spas Email: admin@hamiltonspas.com.au Phone: 0418123796 Please provide: Proof of purchase, Photos or videos of the issue, A description of the problem, Installer details and installation date. Hamilton Spas may require an on-site inspection to determine the cause of the issue.
HAMILTON POLISHED CONCRETE SPAS
John Forrest
1/8 Allen St, Moffat Beach 4551 QLD
Ph: 0418 123 796
Email: sales@hamiltonspas.com
Hamilton Polished Concrete Spas
Last updated: February, 2026.
Hamilton Polished Concrete Spas (“we”, “us”, or “our”) is committed to protecting your privacy and handling personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).
This Privacy Policy explains how we collect, use, store, and disclose personal information, including information collected through Meta (Facebook and Instagram) advertising and lead forms.
We may collect personal information including:
Full name
Email address
Phone number
Postcode
Any additional information you choose to provide
We collect personal information directly from you when you:
Complete an enquiry or lead form via Meta (Facebook or Instagram)
Submit an enquiry through our website
Contact us by phone, email, or social media
By submitting your information through our forms or ads, you acknowledge that you are voluntarily providing your personal information.
We collect and use your personal information for the following purposes:
To respond to your enquiry and contact you regarding our products or services
To provide quotes, information, and customer support
To communicate with you by phone, email, or SMS regarding your enquiry
To improve our services and marketing efforts
To send marketing or promotional communications where permitted by law
By submitting your personal information, you consent to being contacted by Hamilton Polished Cincrete Spas via phone, email, or SMS regarding your enquiry and related services.
You may opt out of marketing communications at any time by:
Using the unsubscribe link where provided, or
Contacting us directly
We may disclose your personal information to:
Employees and contractors who require the information to perform their duties
Third-party service providers who assist us with business operations, including marketing platforms, customer relationship management (CRM) systems, and IT services
Meta Platforms, Inc., where required to operate advertising and lead generation tools
Government or regulatory authorities where required by law
We do not sell or rent your personal information to third parties.
We take reasonable steps to protect personal information from misuse, interference, loss, unauthorised access, modification, or disclosure.
Personal information may be stored electronically using secure third-party systems or internally managed databases. Access is limited to authorised personnel only.
You may request access to the personal information we hold about you and request corrections if it is inaccurate, out of date, incomplete, or misleading.
Requests can be made using the contact details below.
If you believe your privacy has been breached, please contact us and we will investigate and respond within a reasonable timeframe.
If you are not satisfied with our response, you may lodge a complaint with the Office of the Australian Information Commissioner (OAIC) at www.oaic.gov.au.
For privacy enquiries or requests, please contact:
Hamilton Polished Concrete Spas
Email: sales@hamiltonspas.com.au
Phone: 0418123796
We may update this Privacy Policy from time to time. The current version will always be available via our website or on request.
Site Access requirements – unless truck access to the location is available a small Franna Crane or heavy load forklift will be required to place into position.
Installation will vary greatly from site to site. Hamilton Spas are able to be delivered to site ready to install- so depending on access either a crane or Heavy Load forklift will need to meet the truck onsite ready to move the spa to position.
Crane or forklift costs will be individual to your site and can be acquired from a company near you. See each spa for weight so you can choose the most cost effective way to install.
Spas will need to be placed on a concrete slab to support the base. This will need to be completed by yourself or your builder/installer. Please see available installation guide for dimensions ect.
Yes, all Hamilton Spas come fully plumbed internally, ready for Installation.
You will need to ensure that your local electrician has installed the required power provisions that suit your equipment package to run on. External plumbing requires internal plumbing to be connected to your filtration system and will be carried out by your chosen installer.
No, we do not install them, however, we provide Installers around Australia! We are the manufacturers only.
Although Council approvals will vary from State to State most pools/inground spas in Australia will require certification prior to installation.
Certification is either completed by your installer or yourself as an owner-builder. Council Approval may done through council directly or by engaging a private certifier.
Fencing approval are usually included within this approval if requested once installation is complete.
See your local council for up to date requirements.